Terms of service

Terms of Service

Last Updated: September 4, 2026

Welcome to Celeste Beauty. These Terms of Service govern your access to and use of our website, products and services. By visiting our website, placing an order or using any part of our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or purchasing any product. If you do not agree with any part of these Terms, please do not use our website or services.

1. About Celeste Beauty

This website is operated by Celeste Beauty. Throughout these Terms, the words “we,” “us,” “our,” and “Celeste Beauty” refer to the business operating this website.

Celeste Beauty provides beauty and skincare products through our online store. We reserve the right to update our products, services, website content and these Terms from time to time.

2. Use of Our Website

By using our website, you agree that:

  • You will use the website only for lawful purposes.

  • You will provide accurate and complete information when placing an order.

  • You will not attempt to misuse, damage or interfere with our website.

  • You will not upload or transmit viruses, malware or other harmful code.

  • You will not use our website to engage in fraudulent, abusive or unauthorized activities.

  • You will not copy, reproduce or misuse our content, images, logos or other intellectual property without our permission.

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

3. Products and Product Information

We make every reasonable effort to ensure that product descriptions, images, ingredients, prices and other information displayed on our website are accurate and up to date.

However:

  • Product colors may appear slightly different depending on your device or screen settings.

  • Product packaging may occasionally differ from images shown on the website.

  • Product availability may change without prior notice.

  • We reserve the right to discontinue, modify or update any product at any time.

Cosmetic and skincare results can vary from person to person. Product descriptions and benefits are provided for general informational purposes and should not be considered a guarantee of specific results.

Customers are advised to review the product ingredients before use and perform a patch test where appropriate, particularly if they have sensitive skin or known allergies.

4. Orders and Acceptance

Placing an order through our website constitutes a request to purchase a product. An order is considered accepted once it has been confirmed by Celeste Beauty.

We reserve the right to refuse, cancel or limit an order for reasons including:

  • Product availability

  • Incorrect or incomplete customer information

  • Pricing or listing errors

  • Suspected fraudulent or unauthorized activity

  • Unusual or excessive quantities

  • Any other legitimate business reason

If we cancel an order after payment has been received, any applicable refund will be processed according to our Refund Policy.

5. Pricing and Payments

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to display accurate pricing. However, if a product is listed with an incorrect price due to a technical or human error, we reserve the right to correct the price and, where applicable, cancel the affected order.

Customers are responsible for providing accurate billing and contact information necessary to complete their purchase.

6. Shipping and Delivery

We aim to process and dispatch orders within the estimated time stated on our website.

Delivery times may vary depending on the customer's location, courier service, weather conditions, public holidays and other circumstances beyond our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and contact information.

Once an order has been handed over to the courier, delivery is subject to the courier's delivery procedures and timelines.

For further details, please refer to our Shipping & Delivery Policy.

7. Returns, Exchanges and Refunds

Returns, exchanges and refunds are subject to our Refund & Return Policy.

Customers should review that policy before placing an order to understand eligibility requirements, applicable time limits and the process for requesting a return, exchange or refund.

We reserve the right to reject requests that do not meet the requirements of our Refund & Return Policy or applicable law.

8. Customer Information

When placing an order or contacting us, you agree to provide information that is accurate, current and complete.

This may include your:

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Billing information

  • Other information necessary to process your order

Your personal information is handled according to our Privacy Policy.

We encourage customers to review our Privacy Policy to understand how personal information may be collected, used and protected.

9. Intellectual Property

All content available on the Celeste Beauty website, including but not limited to:

  • Brand name and logo

  • Product names

  • Product images

  • Graphics

  • Website design

  • Text and descriptions

  • Marketing materials

is owned by or used by Celeste Beauty with appropriate rights and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, publish or commercially use our content without prior written permission.

10. Customer Reviews and Submissions

If you submit a review, comment, photograph, testimonial, suggestion or other content to Celeste Beauty, you agree that the content:

  • Is truthful and based on your genuine experience.

  • Does not violate the rights of another person.

  • Does not contain unlawful, abusive, threatening, defamatory or offensive material.

  • Does not contain viruses or malicious code.

  • Does not impersonate another person.

By submitting content to us, you grant Celeste Beauty permission to use, reproduce, display, edit or publish that content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that we consider inappropriate, misleading, unlawful or inconsistent with these Terms.

11. Third-Party Services and Links

Our website may contain links to third-party websites, services or platforms.

These third-party services are not controlled by Celeste Beauty. We are not responsible for the content, policies, security, availability or practices of third-party websites.

Your use of third-party services is subject to their own terms and policies.

12. Prohibited Activities

You may not use our website to:

  • Violate any applicable law or regulation.

  • Commit fraud or engage in deceptive activities.

  • Attempt to gain unauthorized access to our website or systems.

  • Upload or transmit malicious software or harmful code.

  • Collect personal information of other users without authorization.

  • Copy, scrape or reproduce website content without permission.

  • Misuse our brand, logo, images or intellectual property.

  • Interfere with the security or operation of our website.

  • Engage in any activity that may harm Celeste Beauty, our customers or our website.

We reserve the right to take appropriate action against users who violate these restrictions.

13. Disclaimer

We make reasonable efforts to keep our website and product information accurate and available. However, we do not guarantee that the website will always be uninterrupted, error-free or completely free from technical issues.

Skincare products may produce different results for different individuals. We do not guarantee that every customer will experience the same results.

Customers should carefully read product labels, ingredient information and usage instructions before using any product.

If you experience irritation or an unexpected reaction, discontinue use and seek appropriate professional advice where necessary.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Celeste Beauty will not be responsible for losses or damages arising from:

  • Improper use of our products.

  • Failure to follow product instructions.

  • Individual sensitivity or allergic reactions.

  • Incorrect information provided by the customer.

  • Delays caused by third-party delivery services or circumstances beyond our reasonable control.

  • Temporary website interruptions or technical issues.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

15. Indemnification

You agree to indemnify and hold harmless Celeste Beauty, its owners, employees, representatives, service providers and affiliates from claims, losses or expenses arising from your unlawful use of the website, violation of these Terms or infringement of another person's rights.

16. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the extent necessary, while the remaining provisions will continue to remain effective.

17. Termination

We reserve the right to suspend or terminate access to our website or services if a user violates these Terms or engages in unlawful, fraudulent or harmful activity.

Any obligations that by their nature should continue after termination will remain effective.

18. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes to our business, services, website or applicable requirements.

The updated version will be posted on this page with the revised “Last Updated” date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any dispute arising in connection with these Terms or your use of our website shall be handled in accordance with applicable Pakistani law and the jurisdiction of the competent courts.

20. Contact Us

If you have any questions regarding these Terms of Service, your order or our policies, please contact Celeste Beauty through the contact details provided on our website.

Celeste Beauty
Website: celestebeauty.online

Your Trust Matters

At Celeste Beauty, we aim to provide a transparent, reliable and enjoyable online shopping experience. We encourage you to review our Privacy Policy, Shipping & Delivery Policy, and Refund & Return Policy before placing an order.